I have just been on 'Time Management' course. I didn't really need to go - I think I'm quite organised, especially as I write lists every single day about all aspects of my life.
However, I was shocked to find that I spend 22% of my working day chatting and/or drinking tea. Yikes.
It sounds like a lot of time spent not doing any work, but where would we be without a nice cup of tea and a chit chat?